HOUSING SUPPORT COORDINATOR
If you would like to join our dynamic Tenancy Management Support Team then this may be the job for you.
The Housing Support Coordinator will work under the guidance of the Program Manager to support the delivery of contractual requirements for service delivery in a way that fosters trust and cultural empowerment of tenants in the Community Living Areas.
You will be responsible for coordinating a pool of casual Housing Support Officers, as well as ensuring accurate data collection, administration and best practice support to tenants. You will also support the delivery of the Living Strong Program to the contract requirements and expectations of Julalikari Council.
ESSENTIAL CRITERIA
- Demonstrated awareness of the key issues faced by Aboriginal people relating to housing and tenancy support, including the ability to deliver Territory Housing’s Living Strong Program.
- Proven experience in community service delivery, including case-management, data collection and administration.
- Teamwork and relationship building skills, including managing internal and external relationships positively and effectively.
- Experience in delivering quality client service.
- Current drivers licence.
- Current Ochre Card of the ability to obtain.
If you would like to know more about this job and get a fully copy of the position description, please email your request to officemanager@julalikari.com.au
PROGRAM COORDINATOR – CHILD & FAMILY CENTRE
$85,415 pa, plus full PBI Salary Packaging opportunity.
| Child and Family Centre Summary | The Child and Family centre provides targeted referral response for families who have children that may be experiencing crisis. CFC supports all within the community through a referral process that sees family getting full support from the right services, depending on their situation. Addition, CFC provides a range of inhouse activities, that aims to build family capacity. |
| Position Summary | Program Coordinator will work closely with the Program Manager to run a series of activities which aim to build strong families. The CFC program coordinator will: Deliver CFC activities from the Service Delivery Model, subject to change annually, Provide targeted, goal directed interventions and tailored support to families,Case managing families that are referred to the centre,Link families to external programs which support their needs, Liaise with stakeholder arounds available supports, programs, and activities,Provide advocacy support for our families, Build family capacity by using partnership, strength-based and family-centred approaches with centre staff and other service providers, Participate in events that support children and families, Promote a culturally safe space for families and their children to access, And occasionally develop culturally safe and informative resources. In addition to these tasks, the CFC program coordinator, will work in a team setting and individually. We will work closely with other providers and program to ensure a holistic wrap-around support for our families and children, always. CFC coordinator should be someone that can be flexible and adjust their support depending on unexpected circumstances. The CFC program coordinator should take initiative, have creative thinking and the willingness to see through positive outcomes for our families. |
| Essential Criteria | Demonstrated experience in case management,Demonstrated experience and skills in the use of computer applications, including electronic data management to support service delivery research, evaluation, and communication. Demonstrated high level communication skills including ability to write professional case notes, brief intervention plans, reports, and other relevant documentation.Understanding of all relevant external legislation and internal policies.Demonstrated high level ability to manage the priorities of multiple tasks and competing deadlines.Demonstrated ability to work autonomously to fulfil the goals of the project and effectively work as a team to contribute to the Marlungku-Kari CFC and continued success.A current Open Drivers licence.An OCHRE Card (or ability to obtain one).A current National Police Check (or ability to obtain one) |
| Desirable Criteria | Demonstrated experience working with Aboriginal people in remote locations.Significant experience in a similar role, preferably in the community sectorDegree in Social Service/Social Science or equivalent with substantial experience in the area |
| Key Attributes | Professional manner and behaviour Excellent relationship building skills, including the ability to work effectively with clients.Excellent teamwork skills, and the ability to work individually, Good time management, ensuring deadlines are met. High level interpersonal and communication skills with a demonstrated ability to liaise effectively within the team, and key stakeholders associated with the program |
COMMUNITY ENGAGEMENT WORKER – CHILD & FAMILY CENTRE
$67,943 – $74,287 pa (depending on previous experience).
| The primary role of the Community Engagement worker is to engage with families in the community to understand what their needs are and what type of support they require for themselves and their children. The Community Engagement Worker will participate in all centre activities, which are in the service delivery model, subject to change annual. They will provide support to the program coordinator when running activities. Community engagement will connect with the community, promoting CFC activities and support. CFC community engagement will: Provide proactive outreach and connecting with vulnerable families, connecting them to services, including advocacy, Community engagement workers will engage local community members at events, linking families with services and other support providers through referral pathways.Provide transportation to families reaching services,Provide transport for families requesting to attend inhouse centre programs/services.Set up and clean up of activities after the session if finished, Provide the local community with continuous information and resources that improves community understanding on available services for children and families. |
| Ability to communicate and collaborate effectively with managers, staff, and stakeholders across a range of diverse cultural groups and settings.Demonstrated experience in providing a range of referral support to vulnerable families.Proven administration skills including the ability to analyse data, complete administrative and document preparation in an efficient, timely and accurate manner.The ability to respond to and prioritise completing and often urgent requests in a calm and efficient manner while also maintaining high work standards and accuracy. High level computer literacy and familiarity with various software programsExcellent report writing and communication skills. Demonstrated ability to work with culturally and socially diverse people, and apply a culturally responsive framework to guide community engagementExperience applying community development and social justice principles in your work practiceWorking with Children’s Clearance or an ability to obtain one.Current National Police Clearance or an ability to obtain one; and Current Drivers’ licence |
| Demonstrated experience working with Aboriginal people in remote locationsSignificant experience in a similar role, preferably in the community sectorDegree in Social Service/Social Science or equivalent with substantial experience in the area |
| Key Attributes – Patience and flexibility – An ability to empathise and work with staff to help them achieve their goals – Reliable – Willingness to learn – Ability to work autonomously and as a member of a team – Demonstrate initiative and be proactive – Critical thinking and complex problem solving – Commitment to efficiency – Excellent customer service etiquette – Multitasking and ability to manage multiple priorities – An understanding of Work Health and Safety and Risk Management |